Legal
Privacy Policy
Last updated: January 2025
Who We Are
Entrancio is a design-led garage door company serving homeowners and commercial clients throughout Orange County and Los Angeles County, California. This Privacy Policy explains how we collect, use, and protect information you provide when using our website at entrancio.com.
Information We Collect
We collect information you provide directly, including:
- Name, email address, phone number, and property address when you submit a design consultation or estimate request
- Project details including door style preferences, budget range, and timeline
- Payment information when you place an order (processed securely by our payment provider — we do not store card numbers)
- Service history and installation records associated with your property
We also collect standard website usage data including pages visited, time on site, browser type, and referring URL through analytics tools.
How We Use Your Information
- To respond to estimate and consultation requests
- To schedule and manage installation and service appointments
- To process orders and payments
- To send appointment reminders and project updates
- To provide warranty and post-installation support
- To improve our website and service experience
We do not sell your personal information to third parties.
Marketing Communications
With your consent, we may send you information about products, promotions, and design inspiration relevant to your project. You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly.
Cookies
Our website uses cookies to improve your browsing experience, analyze site traffic, and support our marketing efforts. You can manage cookie preferences through the cookie consent tool in the footer of our website or through your browser settings. For more detail, see our Cookie Policy.
California Privacy Rights (CCPA)
California residents have the right to know what personal information we collect, request deletion of their personal information, and opt out of the sale of personal information. As noted above, we do not sell personal information. To exercise your rights, contact us using the details below.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or disclosure. Our website uses SSL encryption for all data transmission.
Contact
For any privacy-related questions, requests, or concerns, please contact us.